Effective Date: June 18, 2025

At Everwell Therapy Collective, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage in services.

1. HIPAA Notice of Privacy Practices

As a provider of mental health services, Everwell Therapy Collective follows all applicable federal and state laws regarding client privacy, including the Health Insurance Portability and Accountability Act (HIPAA). If you become a client, you will receive a separate HIPAA Notice of Privacy Practices outlining how your protected health information (PHI) is handled in accordance with these laws.

2. Website Data Collection

When you visit our website, we may collect non-personal information such as browser type, operating system, and pages visited. This helps us understand how people use our site and improve the user experience.

We do not use cookies to track personal information, nor do we sell or share your data.

3. Contact Forms

If you choose to contact us through a form on our website, we may collect your name, email address, phone number, and a brief message. This information is used solely for the purpose of responding to your inquiry and is not shared with third parties.

Please note that submitting information through this website does not establish a therapist-client relationship.

4. Email Communication

If you contact us via email or complete a contact form, your communication may be stored securely in our practice management system or email platform. We do not send marketing emails or newsletters unless you explicitly opt in.

5. Telehealth Platform & Client Records

All therapy sessions are conducted through a secure, HIPAA-compliant telehealth platform. Client records are stored in accordance with legal and ethical standards using a secure, encrypted practice management system (e.g. SimplePractice).

6. Third-Party Services

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.

7. Data Security

We take appropriate precautions to protect your information. However, no method of transmission over the internet is completely secure. Please avoid submitting sensitive personal information via unencrypted email or forms.

8. Your Rights

If you are a therapy client, you have rights under HIPAA to access, amend, or request restrictions on your health information. Full details are provided in the HIPAA Notice of Privacy Practices given during onboarding.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. By using our site, you agree to the terms outlined here.